Digital Product Day 2026 - Experience all presentations on demand now

EXPERIENCE ALL THE HIGHLIGHTS ON DEMAND NOW.

That was the 3rd GLOBAL SIDE Digital Product Day.

The 3rd GLOBAL SIDE Digital Product Day focused on the question of how service processes in private health insurance and subsidy can be further developed in a targeted and secure manner in the face of increasing complexity, limited resources and new regulatory requirements.

The presentations showed practical solutions from real projects - from flexible modernization of existing service systems, automation and digital services to data-based perspectives in the context of the new GOÄ. The focus was not on isolated individual topics, but on combinable solutions that can be seamlessly integrated into existing processes.

All presentations are available here as video recordings - for in-depth study of individual topics or for internal distribution.

CLASSIFICATION WITH PERSPECTIVE.

Orientation in turbulent times.

Markus Schmid opens the 3rd GLOBAL SIDE Digital Product Day with a clear view of the challenges facing private health insurance and subsidy: increasing complexity, a shortage of specialists, new GOÄ. He will show why digitalization is not an end in itself - but the key to stable, future-proof service processes.

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Speaker:
Markus Schmid | Managing Director | GLOBAL SIDE

NOT EVERY CHANGE NEEDS A BIG BANG.

Modernization with vision and freedom of choice.

Dorian Strasser shows how service systems can be modernized flexibly and predictably today - from complete end-to-end systems to high-performance components and modular, integrable services. More freedom of choice, more stability, more sustainability - tailored to your individual system landscape.

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Speaker:
Dorian Strasser | Managing Director | GLOBAL SIDE

WHEN SPECIAL CASES BECOME AUTOMATABLE.

Individuality in the standard with ZABAS® MAX.

Individual commitments, exclusions or special agreements often slow down automation because they are not anchored in the system in a structured way. Lukas Bantle shows how ZABAS® MAX integrates decisions as clear, verifiable rules and thus measurably increases transparency, consistency and dark processing.

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Speaker:
Lukas Bantle | Product Owner | GLOBAL SIDE MediPay

FULL AUTOMATION AS A TARGET IMAGE.

Your smart performance process with end-to-end insights.

With ZABAS® FLOW, you can analyse and optimize your performance process holistically - from the target image and maturity level assessment to the prioritized roadmap. Using the practical example of HUK-COBURG, Sarah Müsch shows how potentials become visible and automation is expanded in a structured, plannable and measurable way.

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Speaker:
Sarah Müsch | Consultant | GLOBAL SIDE MediPay

CARE CASE MANAGEMENT RETHOUGHT.

Care insurance confidently managed with innovas & CURAFORUM.

Rising case numbers, increasing regulatory requirements and high complexity are challenging private health insurance companies. With CURAFORUM, innovas shows how long-term care case management can be highly automated, DORA-compliant and scalable - as an SaaS solution or BaFin-compliant outsourcing. For measurable relief and maximum security.

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Speaker:
Andreas Kammerich | innovas GmbH

THE OPERATING SYSTEM OF EVERYDAY LIFE.

The app as a central point of contact.

Today, insurance apps are far more than just a submission channel. Caroline Fröhlich shows how digital communication saves millions in postage costs, enables consent rates of over 70% and intelligently combines service, sales and compliance. For real interaction instead of PDF filing.

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Speaker:
Caroline Fröhlich | Managing Director | GLOBAL SIDE InterAct

RECOGNIZE FRAUD. EXPLOITING POTENTIAL.

From risk to opportunity: fraud prevention as a competitive advantage.

Modern fraud prevention not only protects against damage - it creates strategic advantages. Find out how ZABAS® VVA, MINERVA DETECTION and Bionic Processing® efficiently detect pre-contractual breaches of the duty of disclosure and benefit fraud, secure dark processing and open up scope for more competitive tariffs.

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Speakers:
Alexander Türcke | Product Manager | GLOBAL SIDE FraudSecure
Kevin Scislak | Head of Business Development | RISK-CONSULTING Prof. Dr. Weyer GmbH
Kevin Vij | Head of Sales | Notrix AG

WELL PREPARED INSTEAD OF WORRIED.

The new GOÄ: classification creates security.

The new GOÄ is coming, the decisive factor is how well you are prepared. Keshan Selvarajan shows how you can use ZABAS® ANALYSE to simulate the effects on your own invoice portfolio, understand the impact of the rules and make well-founded decisions. For clarity instead of speculation.

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Speaker:
Keshan Selvarajan | Senior Product Manager | DATA by GLOBAL SIDE

MODERNIZATION IS A PROCESS.

Into the next stage of development in partnership.

Markus Schmid concludes by summarizing the key impulses of the day and emphasizes: "Successful modernization is not a project with an end date, but a continuous journey. GLOBAL SIDE sees itself as a partner - from introduction to stable operation and sustainable further development.

The next important event in the industry:
GLOBAL SIDE FORUM 2026 | 28.09.2026 | Le Mériden Munich

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Speaker:
Markus Schmid | Managing Director | GLOBAL SIDE